We Care About Technicians

There’s a reason dealerships are struggling to maintain technicians on staff. Our book and training material is a great first step in building or restoring a culture that honors the craftsman.

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Have a quick chat to see how we can begin to add value to your team.

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Working Hours
Week Days: 05:00 – 22:00
Saturday: CLOSED
Sunday: CLOSED
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#1-951-268-4118​​​

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What We Do…
Making Dealers More Successful

I’ll meet with leadership, and team leads… then tour the facility and chat up some of the staff. Everything is on the table at this stage.

From here, I will give you a solid needs assessment and custom course of action to help build or restore an internal culture that leads to happier clients, happier team members, and higher margins.

Our Services

Auto Maintenance Process​

I examine your processes to weigh results against culture impact. Then we make tweaks to the program.

Service Writing True North

The Service Drive is the “Hub” of the dealership and responsible for your customer’s relationship and Tech sanity.

Smooth Department Shifts

While the spreadsheets divide the business segments, smoothing the client transition is part of our focus.

Culture/Process = Revenue

Increase parts and labor sales through communication training and bolstered positive culture.

Homework and Coaching

Our custom coaching and training offers non-intrusive homework and coaching calls to better frame success.

Tracking and Reporting

Our training system tracks your student’s progress, while our homework tracks your business’s progress through the program.

Why Choose Us

I literally wrote the book on Service. Published in 2007, Service Writing in Black and White went on to found the Fixed Operation Management Program for Ducati North America, then re-wrote training for Suzuki Motor of America, Inc. . Now this content is transformed into a long-form coaching membership that is Dealer-focused.

Experts

You’ll get experts in communication, leadership and real-world dealerships

Experience

Each team member is fully versed and exposed to real dealership environments

We’re Available

We are run by people that are approachable and available – Questions?

Trusted

A passion project that has helped literally hundreds of dealers

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Our Customer Say

Let’s let my network share some of their thoughts…

“As a consultant learning management system design, Kurt has no equal. With just a handful of meetings, Kurt provided invaluable pointers that propelled my LMS development forward dramatically. I cannot recommend Kurt enough as an L&D professional and as an LMS consultant.”

Donovan Stites​

Developer

“Have you had a conversation with Kurt yet? if you have already you probably already know how much knowledge and charisma this guy has. his care for people is next to none and his ability to link thinking and mindset to education and process is next to none. I think very highly of Kurt and would recommend him to anyone.”

Andrew S. Oakes

Speaker/Coach​​

★★★★★
Based on 642 Reviews​
★★★★★
Based on 642 Reviews​
★★★★★
Based on 853 Reviews
★★★★★
Based on 248 Reviews
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+1-951-268-4118

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